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Customize chat consent label

  • Under review

Susan Navolski

Add your company's Terms of Service link to our consent label.

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Activity Newest / Oldest

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Also the ability to be completely anonymous without the collection of IP addresses for GDPR compliance. This should be an opt in to collect this data and not done automatically. The ability of the user to delete these details forever within the portal is mandatory.


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+1 Agreed. Company TOS should be used and not Paldesk. A hyperlink to companies terms of service should be able to be generated within the portal.


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This should be optional (toggle on /off in settings). Also be able to replace Paldesk ToS w/ company's own ToS.


Susan Navolski

We have already introduced the option to remove our Terms of Service link from your chat widget, just go to Administration - Website widget - Features to disable it. Susan from Paldesk


Susan Navolski

Status changed to: Under review

Susan Navolski

Status changed to: Live